Contact

Get in touch with SkyyCast

Whether you have a question about your account, billing, or how SkyyCast works, here's how to reach us and what to include so we can help.

General and product questions

Questions about connecting your Bluesky account, scheduling and publishing posts, or how the SkyyCast dashboard works can be sent to connect@skyycast.com. See How It Works for a walkthrough of the core workflow first — it answers many common questions directly.

Billing and subscription questions

For questions about SkyyCast Pro, recurring billing, or cancelling your subscription, see Pricing and the billing section of our Terms of Service. Refund requests are handled according to Paddle's own refund policy, as explained on our Refund Policy page. For anything not answered there, contact us at connect@skyycast.com.

Technical support

If something isn't working as expected — a post fails to publish, your Bluesky connection drops, or you run into an error — email connect@skyycast.com. Including your account email and a short description of what happened helps us look into it faster.

Feedback

If there's something you'd like SkyyCast to do differently or a feature you'd find useful, we'd like to hear about it at connect@skyycast.com.

Privacy and data questions

For questions about how your data is collected and used, see our Privacy Policy, or contact connect@skyycast.com directly.

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